Zest has introduced an AI-powered concierge that operates through text messaging, allowing users to discover restaurants and make reservations seamlessly. This feature enables group chats to vote on dining options, streamlining the decision-making process. The AI utilizes users' dining history, linked through credit card data, to provide personalized recommendations.
The service integrates with platforms like OpenTable and Resy for booking, aiming to enhance user convenience and expand Zest's reach beyond its initial user base. This shift reflects a growing trend in conversational AI applications across various sectors.