Skims, the shapewear brand founded by Kim Kardashian, is providing refunds for its $148 advent calendar following significant backlash on social media. Customers expressed disappointment over the quality of items included, such as hair clips and keychains, which were described as subpar and unworthy of the price.
Watch for how Skims addresses customer feedback moving forward. The advent calendar controversy may influence future product designs and marketing strategies. Additionally, the brand's response could set a precedent for handling customer dissatisfaction in the luxury market.