A new app and a register of trusted traders are set to enhance consumer protection against fraudulent builders. This initiative follows numerous reports of homeowners facing financial losses due to unfinished or substandard work, with Citizens Advice noting that millions have encountered issues with home repairs in recent years.
The measures include delayed milestone payments and a two-year warranty for projects over £2,500, aiming to create a safer environment for consumers. However, concerns remain about whether reputable builders will participate in the new system.
Watch for the launch of the trusted trader register and app, which could reshape consumer experiences in home repairs. Key developments to monitor include participation rates among reputable builders and the effectiveness of the delayed payment system in reducing fraud.