Paula McGowan expressed her distress after learning that staff at Bristol Foundation NHS Trust may have accessed her late son Oliver's medical records without authorization. Oliver, who died in 2016, had his records viewed by at least five staff members, with three nursing staff currently under investigation for lacking a legitimate reason to access the information.
The trust has acknowledged the situation and is conducting a thorough investigation, having also referred itself to the Information Commissioner's Office. This incident highlights ongoing concerns regarding patient privacy within the NHS, as previous reports indicated significant disciplinary actions against staff for similar breaches.