An 89-year-old woman, Alison, is experiencing significant disruptions in her home care, leading her to spend up to 19 hours in bed daily. Staffing shortages have resulted in her final care visit occurring in the afternoon, which includes her evening meal and medication, leaving her alone until the next morning.
The Northern Health and Social Care Trust has acknowledged the issues with Alison's care package and is working to review her situation. Demand for home care services has increased by over 12% since 2022, highlighting broader challenges in the system.