Microsoft's 365 services faced a significant outage on Thursday, impacting business and enterprise users across North America. The company reported issues with accessing Exchange Online mailboxes and functionality within Microsoft Teams, attributing the problems to server failures rather than increased traffic.
By early afternoon, Microsoft began efforts to redistribute connection traffic and restart affected servers. While the situation is being addressed, the duration of the outage and its specific causes remain unclear.
Monitor Microsoft's updates for resolution timelines and potential service restoration. Users should prepare for possible disruptions in communication and collaboration tools, and consider contingency plans for critical business operations during this outage.