Many patients in England and Wales are facing difficulties accessing online GP services following the administration of Silicon Practice, a tech firm that provided digital tools for appointment booking. GP leaders have warned that this disruption could significantly impact patient care, as over 40% of appointments are typically made online.
Patients affected by the outage are advised to schedule appointments via phone, while the NHS app remains operational. NHS England is working with impacted practices to ensure continuity and minimize the disruption to patient services.
Watch for updates on how NHS England collaborates with affected practices to restore online services. Patients should stay informed about alternative appointment methods and monitor the performance of the NHS app, which remains a reliable option during this disruption.