Art of Play, a specialty store in Brooklyn, responded to Kelly Clarkson's negative experience during her visit. Clarkson claimed she felt judged and was treated poorly while inquiring about a unique item, which the store clarified was not for sale. The store expressed surprise at the backlash following her comments on social media, noting that it was unexpected for a small business to face such widespread criticism.
Despite the incident, Art of Play thanked new customers who discovered the store amid the controversy and expressed hope for a future reconciliation with Clarkson.